{"id":575711,"date":"2024-07-23T11:49:36","date_gmt":"2024-07-23T11:49:36","guid":{"rendered":"https:\/\/www.sikorka.net\/pravidla-vraceni-vymeny-reklamace\/"},"modified":"2026-06-15T10:07:01","modified_gmt":"2026-06-15T10:07:01","slug":"zasady-zwrotow","status":"publish","type":"page","link":"https:\/\/www.sikorka.net\/cs\/zasady-zwrotow\/","title":{"rendered":"Pravidla vr\u00e1cen\u00ed, v\u00fdm\u011bny, reklamace"},"content":{"rendered":"\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8d39b2df wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"wp-block-heading has-text-align-center\">V\u00fdm\u011bna produktu (nap\u0159. zm\u011bna barvy, velikosti atd.)<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">Seznamte se s informacemi o v\u00fdm\u011bn\u011b &#8211; <a href=\"https:\/\/www.sikorka.net\/cs\/obchodni-podminky\/\">Pravidla <\/a><\/h3>\n\n\n\n<ol class=\"wp-block-list\">\n<li>V souladu se Z\u00e1konem ze dne 30. kv\u011btna 2014 o pr\u00e1vech spot\u0159ebitel\u016f, \u00fa\u010dinn\u00fdm od 25. prosince 2014, m\u00e1 Kupuj\u00edc\u00ed pr\u00e1vo odstoupit od smlouvy uzav\u0159en\u00e9 na d\u00e1lku bez nutnosti uv\u00e1d\u011bt jak\u00fdkoli d\u016fvod.<\/li>\n\n\n\n<li>Doba pro informov\u00e1n\u00ed Prod\u00e1vaj\u00edc\u00edho Kupuj\u00edc\u00edm o z\u00e1m\u011bru odstoupit od smlouvy \u010din\u00ed 14 kalend\u00e1\u0159n\u00edch dn\u016f po\u010d\u00edtan\u00fdch od okam\u017eiku p\u0159evzet\u00ed \/ nabyt\u00ed zbo\u017e\u00ed. B\u011bhem t\u00e9to doby je Kupuj\u00edc\u00ed povinen zaslat na e-mailovou adresu Prod\u00e1vaj\u00edc\u00edho nebo po\u0161tou \u010di spole\u010dn\u011b se zbo\u017e\u00edm prohl\u00e1\u0161en\u00ed t\u00fdkaj\u00edc\u00ed se v\u00fdm\u011bny.<\/li>\n\n\n\n<li>Od data odesl\u00e1n\u00ed prohl\u00e1\u0161en\u00ed o odstoupen\u00ed od smlouvy m\u00e1 Kupuj\u00edc\u00ed dal\u0161\u00edch 14 kalend\u00e1\u0159n\u00edch dn\u016f na vr\u00e1cen\u00ed zbo\u017e\u00ed.<\/li>\n\n\n\n<li>Kupuj\u00edc\u00ed nese odpov\u011bdnost za sn\u00ed\u017een\u00ed hodnoty v\u011bci, kter\u00e9 je v\u00fdsledkem pou\u017e\u00edv\u00e1n\u00ed zp\u016fsobem p\u0159esahuj\u00edc\u00edm to, co je nutn\u00e9 k ur\u010den\u00ed povahy, vlastnost\u00ed a fungov\u00e1n\u00ed v\u011bci<\/li>\n\n\n\n<li>Kupuj\u00edc\u00ed \/ spot\u0159ebitel nese p\u0159\u00edm\u00e9 n\u00e1klady na v\u00fdm\u011bnu zbo\u017e\u00ed<\/li>\n<\/ol>\n\n\n\n<h4 class=\"wp-block-heading\">1. Zabalte produkty a vypl\u0148te formul\u00e1\u0159<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Pro maxim\u00e1ln\u00ed urychlen\u00ed vy\u0159\u00edzen\u00ed p\u0159\u00edpadu doporu\u010dujeme vyu\u017e\u00edt speci\u00e1ln\u00ed formul\u00e1\u0159 pro v\u00fdm\u011bnu. Pe\u010dliv\u011b zkontrolujte, zda jste vyplnil\/a spr\u00e1vn\u011b v\u0161echny \u00fadaje.<br\/><strong>Formul\u00e1\u0159 vypln\u00edte kliknut\u00edm na n\u00ed\u017ee uveden\u00fd odkaz:<\/strong> <a href=\"https:\/\/forms.gle\/FZfH4HvxwdkVQjeZ9\" rel=\"nofollow noopener\" target=\"_blank\">FORMUL\u00c1\u0158 PRO V\u00ddM\u011aNU<br\/><\/a><\/p>\n\n\n\n<h4 class=\"wp-block-heading\">2. Za\u0161lete produkty<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Dbejte pros\u00edm na pe\u010dliv\u00e9 zaji\u0161t\u011bn\u00ed a zabalen\u00ed z\u00e1silky, aby se objedn\u00e1vka dostala k n\u00e1m vcelku.<\/p>\n\n\n\n<p class=\"has-text-align-center wp-block-paragraph\"><strong>SIKORKA.NET &#8211; V\u00ddM\u011aNY<\/strong><br\/><strong>ul. Fantazja 32,<\/strong><br\/><strong>Gorzyce 39-432<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Pamatujte, \u017ee nep\u0159ij\u00edm\u00e1me z\u00e1silky zaslan\u00e9 na dob\u00edrku, slu\u017ebou \u201ee-p\u0159eprava\u201c nebo v\u00fddejn\u00edmi automaty. N\u00e1klady na zasl\u00e1n\u00ed vracen\u00e9ho produktu nese kupuj\u00edc\u00ed.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Objedn\u00e1n\u00ed kur\u00fdra pro proveden\u00ed vr\u00e1cen\u00ed je nejl\u00e9pe ud\u011blat p\u0159es spole\u010dnost <b>furgonetka.pl.<\/b><\/p>\n\n\n\n<h4 class=\"wp-block-heading\">3. Po\u010dkejte na nov\u00fd produkt, vr\u00e1cen\u00ed rozd\u00edlu platby nebo doplatek<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Vym\u011bn\u011bn\u00fd produkt bude odesl\u00e1n na adresu p\u016fvodn\u00ed objedn\u00e1vky po obdr\u017een\u00ed vr\u00e1cen\u00e9ho vym\u011b\u0148ovan\u00e9ho produktu.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><b>Vr\u00e1cen\u00ed rozd\u00edlu platby<\/b><br\/>V p\u0159\u00edpad\u011b plateb P\u0159evlewy24 a PayPal bude vr\u00e1cen\u00ed rozd\u00edlu platby provedeno na \u010d\u00edslo \u00fa\u010dtu, ze kter\u00e9ho byla platba za objedn\u00e1vku provedena. V p\u0159\u00edpad\u011b platby na dob\u00edrku na \u010d\u00edslo \u00fa\u010dtu uveden\u00e9 ve formul\u00e1\u0159i.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><b>Doplatek k objedn\u00e1vce<\/b><br\/>Po vypo\u010dten\u00ed rozd\u00edlu, kter\u00fd je t\u0159eba doplatit, m\u00e1 b\u00fdt doplatek uhrazen na n\u00e1\u0161 <b>bankovn\u00ed \u00fa\u010det <\/b>p\u0159ed odesl\u00e1n\u00edm nov\u00e9ho produktu. Pro urychlen\u00ed procesu v\u00fdm\u011bny v\u00e1s pros\u00edme o zasl\u00e1n\u00ed potvrzen\u00ed o platb\u011b.<\/p>\n\n\n\n<p class=\"has-text-align-center wp-block-paragraph\">PKO BP<br\/><strong>98 1020 4913 0000 9502 0162 3198<\/strong><\/p>\n\n\n\n<p class=\"has-text-align-center wp-block-paragraph\">N\u00e1zev platby:<br\/><strong>V\u00fdm\u011bna &#8211; Objedn\u00e1vka \u010d. &#8230;. <\/strong><\/p>\n\n\n\n<p class=\"has-text-align-center wp-block-paragraph\">P\u0159\u00edjemce:<br\/><strong>Sikorka \u2013 MARIAN SIKORA, ul. Fantazja 32, Gorzyce<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"wp-block-heading has-text-align-center\">Za\u0161lete produkty (odstoupen\u00ed od smlouvy)<\/h2>\n\n\n\n<h5 class=\"wp-block-heading\">Seznamte se s informacemi o odstoupen\u00ed od smlouvy uzav\u0159en\u00e9 na d\u00e1lku &#8211; <a href=\"https:\/\/www.sikorka.net\/cs\/obchodni-podminky\/\">Pravidla <\/a><\/h5>\n\n\n\n<ol class=\"wp-block-list\">\n<li>V souladu se Z\u00e1konem ze dne 30. kv\u011btna 2014 o pr\u00e1vech spot\u0159ebitel\u016f, \u00fa\u010dinn\u00fdm od 25. prosince 2014, m\u00e1 Kupuj\u00edc\u00ed pr\u00e1vo odstoupit od smlouvy uzav\u0159en\u00e9 na d\u00e1lku bez nutnosti uv\u00e1d\u011bt jak\u00fdkoli d\u016fvod.<\/li>\n\n\n\n<li>Doba pro informov\u00e1n\u00ed Prod\u00e1vaj\u00edc\u00edho Kupuj\u00edc\u00edm o z\u00e1m\u011bru odstoupit od smlouvy \u010din\u00ed 14 kalend\u00e1\u0159n\u00edch dn\u016f po\u010d\u00edtan\u00fdch od okam\u017eiku p\u0159evzet\u00ed \/ nabyt\u00ed zbo\u017e\u00ed. B\u011bhem t\u00e9to doby je Kupuj\u00edc\u00ed povinen zaslat na e-mailovou adresu Prod\u00e1vaj\u00edc\u00edho nebo po\u0161tou \u010di spole\u010dn\u011b se zbo\u017e\u00edm prohl\u00e1\u0161en\u00ed t\u00fdkaj\u00edc\u00ed se odstoupen\u00ed od smlouvy.<\/li>\n\n\n\n<li>Od data odesl\u00e1n\u00ed prohl\u00e1\u0161en\u00ed o odstoupen\u00ed od smlouvy m\u00e1 Kupuj\u00edc\u00ed dal\u0161\u00edch 14 kalend\u00e1\u0159n\u00edch dn\u016f na vr\u00e1cen\u00ed zbo\u017e\u00ed.<\/li>\n\n\n\n<li>Prod\u00e1vaj\u00edc\u00ed by m\u011bl vr\u00e1tit finan\u010dn\u00ed prost\u0159edky Kupuj\u00edc\u00edmu do 14 dn\u016f od okam\u017eiku obdr\u017een\u00ed prohl\u00e1\u0161en\u00ed o odstoupen\u00ed od smlouvy. Prod\u00e1vaj\u00edc\u00ed m\u016f\u017ee pozastavit odesl\u00e1n\u00ed finan\u010dn\u00edch prost\u0159edk\u016f a\u017e do obdr\u017een\u00ed zbo\u017e\u00ed.<\/li>\n\n\n\n<li>Kupuj\u00edc\u00ed nese odpov\u011bdnost za sn\u00ed\u017een\u00ed hodnoty v\u011bci, kter\u00e9 je v\u00fdsledkem pou\u017e\u00edv\u00e1n\u00ed zp\u016fsobem p\u0159esahuj\u00edc\u00edm to, co je nutn\u00e9 k ur\u010den\u00ed povahy, vlastnost\u00ed a fungov\u00e1n\u00ed v\u011bci<\/li>\n\n\n\n<li>Kupuj\u00edc\u00ed \/ spot\u0159ebitel nese p\u0159\u00edm\u00e9 n\u00e1klady spojen\u00e9 s vr\u00e1cen\u00edm zbo\u017e\u00ed<\/li>\n<\/ol>\n\n\n\n<h4 class=\"wp-block-heading\">1. Zabalte produkty a vypl\u0148te formul\u00e1\u0159<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Pro maxim\u00e1ln\u00ed urychlen\u00ed vy\u0159\u00edzen\u00ed p\u0159\u00edpadu doporu\u010dujeme vyplnit speci\u00e1ln\u00ed formul\u00e1\u0159 pro vr\u00e1cen\u00ed. Vypl\u0148te jej, pokud spl\u0148ujete v\u0161echny podm\u00ednky pro odstoupen\u00ed od smlouvy. Pe\u010dliv\u011b zkontrolujte, zda jste vyplnil\/a spr\u00e1vn\u011b v\u0161echny \u00fadaje.<br\/><strong>Formul\u00e1\u0159 vypln\u00edte kliknut\u00edm na n\u00ed\u017ee uveden\u00fd odkaz:<\/strong> <a href=\"https:\/\/forms.gle\/kGcPPZfZCbaLHJf99\" rel=\"nofollow noopener\" target=\"_blank\">FORMUL\u00c1\u0158 PRO VR\u00c1CEN\u00cd<\/a><\/p>\n\n\n\n<h4 class=\"wp-block-heading\">2. Za\u0161lete produkty &#8211; m\u00e1te na to 14 dn\u00ed<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Dbejte pros\u00edm na pe\u010dliv\u00e9 zaji\u0161t\u011bn\u00ed a zabalen\u00ed z\u00e1silky, aby se objedn\u00e1vka dostala k n\u00e1m vcelku.<\/p>\n\n\n\n<p class=\"has-text-align-center wp-block-paragraph\"><strong>SIKORKA.NET &#8211; VR\u00c1CEN\u00cd<\/strong><br\/><strong>ul. Fantazja 32,<\/strong><br\/><strong>Gorzyce 39-432<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Pamatujte, \u017ee nep\u0159ij\u00edm\u00e1me z\u00e1silky zaslan\u00e9 na dob\u00edrku, slu\u017ebou \u201ee-p\u0159eprava\u201c nebo v\u00fddejn\u00edmi automaty. N\u00e1klady na zasl\u00e1n\u00ed vracen\u00e9ho produktu nese kupuj\u00edc\u00ed.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Objedn\u00e1n\u00ed kur\u00fdra pro proveden\u00ed vr\u00e1cen\u00ed je nejl\u00e9pe ud\u011blat p\u0159es spole\u010dnost <b>furgonetka.pl.<\/b><\/p>\n\n\n\n<h4 class=\"wp-block-heading\">3. Po\u010dkejte na vr\u00e1cen\u00ed finan\u010dn\u00edch prost\u0159edk\u016f<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Pro maxim\u00e1ln\u00ed urychlen\u00ed vy\u0159\u00edzen\u00ed p\u0159\u00edpadu doporu\u010dujeme, aby vr\u00e1cen\u00ed finan\u010dn\u00edch prost\u0159edk\u016f prob\u011bhlo nejpozd\u011bji do 14 dn\u016f od data p\u0159ijet\u00ed produktu ve skladu. Vr\u00e1cen\u00ed n\u00e1klad\u016f transakc\u00ed se prov\u00e1d\u00ed: v p\u0159\u00edpad\u011b zp\u016fsobu platby: PayU, P\u0159evlewy24 a PayPal &#8211; na \u010d\u00edslo \u00fa\u010dtu, ze kter\u00e9ho byla provedena platba za objedn\u00e1vku. V p\u0159\u00edpad\u011b platby na dob\u00edrku na \u010d\u00edslo \u00fa\u010dtu uveden\u00e9 ve formul\u00e1\u0159i.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"wp-block-heading has-text-align-center\">Reklamace (ups)<\/h2>\n\n\n\n<h4 class=\"wp-block-heading\">1. Vypl\u0148te formul\u00e1\u0159 a zvolte typ reklamace<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Abychom co nejv\u00edce urychlili proces posuzov\u00e1n\u00ed reklamace, doporu\u010dujeme vyplnit n\u00e1sleduj\u00edc\u00ed reklama\u010dn\u00ed formul\u00e1\u0159 \u2013 a pot\u00e9 jej p\u0159ilo\u017eit k bal\u00edku s reklamovan\u00fdmi produkty. Ozna\u010dte na n\u011bm, \u017ee reklamujete zbo\u017e\u00ed, a uve\u010fte d\u016fvod reklamace. Pe\u010dliv\u011b zkontrolujte, zda jste vyplnil\/a spr\u00e1vn\u011b v\u0161echny \u00fadaje.<br\/><strong>Formul\u00e1\u0159 vypln\u00edte kliknut\u00edm na n\u00ed\u017ee uveden\u00fd odkaz:<\/strong> <a href=\"https:\/\/forms.gle\/qh16A4jpRsqh5ZHg9\" rel=\"nofollow noopener\" target=\"_blank\">FORMUL\u00c1\u0158 REKLAMACE<\/a><\/p>\n\n\n\n<h4 class=\"wp-block-heading\">2. P\u0159ipravte produkt k p\u0159evzet\u00ed<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Po vypln\u011bn\u00ed dbejte pros\u00edm na pe\u010dliv\u00e9 zaji\u0161t\u011bn\u00ed a zabalen\u00ed z\u00e1silky, aby se objedn\u00e1vka dostala k n\u00e1m vcelku.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">3. Po\u010dkejte na rozhodnut\u00ed ohledn\u011b reklamace<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">V p\u0159\u00edpad\u011b rozhodnut\u00ed o:<br\/><b>v\u00fdm\u011bn\u011b &#8211; <\/b>neprodlen\u011b p\u0159evezmeme a ode\u0161leme nov\u00fd produkt.<br\/><b>oprav\u011b &#8211; <\/b>neprodlen\u011b p\u0159evezmeme a ode\u0161leme opraven\u00fd produkt.<br\/><b>vr\u00e1cen\u00ed &#8211;<\/b> po kladn\u00e9m vy\u0159\u00edzen\u00ed va\u0161\u00ed reklamace prob\u011bhne vr\u00e1cen\u00ed finan\u010dn\u00edch prost\u0159edk\u016f neprodlen\u011b, nejpozd\u011bji do 14 dn\u016f od data p\u0159ijet\u00ed produktu ve skladu. Vr\u00e1cen\u00ed finan\u010dn\u00edch prost\u0159edk\u016f prob\u011bhne nejpozd\u011bji do 14 dn\u016f od data p\u0159ijet\u00ed produktu ve skladu. Vr\u00e1cen\u00ed n\u00e1klad\u016f transakc\u00ed se prov\u00e1d\u00ed: v p\u0159\u00edpad\u011b zp\u016fsobu platby: PayU, P\u0159evlewy24 a PayPal &#8211; na \u010d\u00edslo \u00fa\u010dtu, ze kter\u00e9ho byla provedena platba za objedn\u00e1vku. V p\u0159\u00edpad\u011b platby na dob\u00edrku na \u010d\u00edslo \u00fa\u010dtu uveden\u00e9 ve formul\u00e1\u0159i.<\/p>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>V\u00fdm\u011bna produktu (nap\u0159. zm\u011bna barvy, velikosti atd.) Seznamte se s informacemi o v\u00fdm\u011bn\u011b &#8211; Pravidla 1. Zabalte produkty a vypl\u0148te formul\u00e1\u0159 Pro maxim\u00e1ln\u00ed urychlen\u00ed vy\u0159\u00edzen\u00ed p\u0159\u00edpadu doporu\u010dujeme vyu\u017e\u00edt speci\u00e1ln\u00ed formul\u00e1\u0159 pro v\u00fdm\u011bnu. Pe\u010dliv\u011b zkontrolujte, zda jste vyplnil\/a spr\u00e1vn\u011b v\u0161echny \u00fadaje.Formul\u00e1\u0159 vypln\u00edte kliknut\u00edm na n\u00ed\u017ee uveden\u00fd odkaz: FORMUL\u00c1\u0158 PRO V\u00ddM\u011aNU 2. Za\u0161lete produkty Dbejte pros\u00edm na [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template-fullwidth.php","meta":{"_acf_changed":false,"bwfblock_default_font":"","footnotes":""},"class_list":["post-575711","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.sikorka.net\/cs\/wp-json\/wp\/v2\/pages\/575711","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.sikorka.net\/cs\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.sikorka.net\/cs\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.sikorka.net\/cs\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.sikorka.net\/cs\/wp-json\/wp\/v2\/comments?post=575711"}],"version-history":[{"count":0,"href":"https:\/\/www.sikorka.net\/cs\/wp-json\/wp\/v2\/pages\/575711\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.sikorka.net\/cs\/wp-json\/wp\/v2\/media?parent=575711"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}