STATUTE

Before starting the online store www.SIKORKA.NET Service Recipients are required to read the content of the regulations.

1. General provisions
2. Definitions
3. Type and scope of electronic services
4. Conditions for providing and concluding contracts for the provision of electronic services
5. Conditions for concluding sales contracts
6. Payment methods
7. Cost, date and delivery methods
8. Terms of termination of contracts for the provision of electronic services
9. Product warranty
10. The procedure of complaint procedure
11. The right to withdraw from the contract
12. Intellectual property
13. Provisions regarding entrepreneurs (B2B)
14. Final provisions

General provisions

1. Online store operating at www. SIKORKA.NET is run by Sikorka - Marian Sikora entered in the Central Register and Information on Economic Activity of the Republic of Poland kept by the minister competent for the economy, address of the place of activity and address for service: ul. Fantazja 32, Gorzyce , NIP : 8672229368 , e-mail address (e-mail): office. sikorka @gmail.com , tel. +48 783517443.
2. store . SIKORKA.NET operates on the principles set out in these regulations.
3. The Regulations specify the types and scope of services provided electronically by the SIKORKA.NET , rules for the provision of these services, conditions for concluding and terminating contracts for the provision of electronic services and product sales contracts, as well as the procedure for complaints.
4. Each Service Recipient, when he takes action to use the electronic services of the SIKORKA.NET , is obliged to comply with the provisions of these Regulations.
5. The condition for placing an order in the Store by the Customer is to read the Regulations and accept its provisions while placing the order.
6. SIKORKA.NET store conducts retail sales of products via the Internet in Poland and other European Union countries.
7. The products offered in the store are new, free from legal defects and have been legally introduced to the Polish market.
8. In matters not covered in these Regulations, the provisions apply
9. Of the Act on the provision of electronic services of July 18, 2002 (Journal of Laws No. 144, item 1204, as amended),
10. Of the Act on Consumer Rights of 30 May 2014 (Journal of Laws of 2014, item 827),
11. Act of the Civil Code of April 23, 1964 (Journal of Laws No. 16, item 93, as amended) and other relevant provisions of Polish law.

Definitions

1. Business Day - one day from Monday to Friday, excluding public holidays.
2. Registration form - form available on the website of www. sikorka.net enabling your account.
3. Order form - form available on the website of www. sikorka.net enabling order.
4. Consumer - a natural person who performs a legal act with the entrepreneur not directly related to his business or professional activity.
5. Customer - a recipient who intends to conclude or concluded a sales contract with the Seller.
6. Account - marked with an individual name (login) and password, a set of resources in the service provider's ICT system, in which the recipient's data is collected, including information about the orders placed.
7. Regulations - these Store Regulations.
8. Store - Service Provider's online store operating at www. sikorka.net Seller, service provider - Sikorka  Sikorka Marian Sikora , NIP 8672229368 ul. Fantazja 32, Gorzyce, e-mail address (e-mail): office. sikorka @gmail.com , tel. +48 783517443 .
9. Product - a movable item available in the store or service, which is the subject of a sales contract between the customer and the seller.
10. Sales - Product sales contract concluded between the customer and the seller via the store.
11. Service Recipient - a natural person, a legal person or an organizational unit without legal personality, which the Act grants the legal capacity using the electronic service.
12. Service - a service provided electronically by the Service Provider to the Service Recipient via the Store.
13. Order - a statement of the customer's will constituting an offer to conclude a product sales contract with the seller.

Type and scope of electronic services

1. The Service Provider enables the use of electronic services through the store, such as:
2. conclusion of product sales contracts,
3. Keeping an account in the store.
4. The provision of electronic services to the Service Recipients in the Store takes place on the terms specified in the regulations.
5. The service provider has the right to place advertising content on the store's website. These content is an integral part of the store and the materials presented in it.

Conditions for provided and concluding contracts for the provision of electronic services

1. Provision of electronic services specified in Chapter III point 1 of the Regulations by the Service Provider is free .
2. The period for which the contract is concluded:
3. The contract for the provision of an electronic service consisting in running an account in the store is concluded for an indefinite period.
4. The agreement for the provision of an electronic service consisting in enabling the order in the Store is concluded for a fixed period and is terminated as soon as the order is placed or the Service Rebells to be placed.
5. Technical requirements necessary to cooperate with the ICT system used by the Service Provider:
   1. computer with internet access,
   2. access to e -mail,
   3. web browser,
   4. Turning on a cookie and javascript in the web browser.
6. The Service Recipient is obliged to use the Store in a manner consistent with the law and decency, taking into account the respect for personal rights and intellectual property rights of third parties.
7. The Service Recipient is obliged to enter data in accordance with the facts.
8. The recipient is prohibited from providing unlawful content.

Conditions for concluding sales contracts

1. The information on the store's websites does not constitute an offer within the meaning of the law. When placing an order, the customer plays an offer to buy a specific product on the terms given in its description.
2. The price of the product shown on the store's website is given in Polish zlotys (PLN) and contains all the ingredients. The price does not include delivery costs.
3. The price of the product shown on the store's website is binding when the customer is placed by the customer. This price will not change regardless of price changes in the store, which may appear in relation to individual products after the customer is placed by the order.
4. Products in the promotion (sales) have a limited number of items and orders for them will be carried out in the order in which they have been influenced until the supplies of a given product.
5. In order to place an order, the customer is not obliged to register your account in the store.
6. Orders can be placed via a website using the order form (www.sikorka.netstore) - 24 hours a day throughout the year.
7. The store carries out orders placed from Monday to Friday during the store's working hours, i.e. from 8:00 to 18:00 orders placed on business days after 16:00 on Saturdays, Sundays and holidays, they will be considered the next business day.
8. Conclusion of a sales contract.
   1. To conclude a sales contract, it is necessary for the Customer to place in advance, orders provided by the seller.
   2. After placing the order, the Seller immediately confirms its receipt while accepting the order, which causes the customer to be bound by his order. Confirmation of receipt and acceptance of the order for implementation takes place by sending an e-mail, which includes:
      • confirmation of all relevant elements of the order,
      • statement of the right to withdraw from the contract,
      • instruction on the right to withdraw from the contract,
      • these regulations.
   3. When the client receives the e-mail referred to in point 8 lit. b) a sales contract between the customer and the seller is concluded.
9. Each sales contract will be confirmed by the proof of purchase, which will be attached to the parcel.

Payment methods

1. The seller provides the following payment methods:
2. Payment on delivery for so -called download,
3. Payment via electronic payment services (tpay.com).
4. In the case of payment by transfer, the payment should be made to bank account number
   98 1020 4913 0000 9502 0162 3198 ( PKO BP .) Sikorka - Marian Sikora , NIP 8672229368 ul. Fantazja 32, Gorzyce. In the title of the transfer, enter "Order No. ......"
5. In the case of payment on delivery, the parcel is sent after verification of the correctness of the address data.
6. In the case of payment via electronic payment services, the Customer shall make payment before starting the order. Electronic payment services allow you to make payments via a credit card or quick transfer from selected Polish banks. The product will be sent only after it is paid.
7. The customer is obliged to pay the price under the Sales Agreement within 3 business days from the date of its conclusion, unless the sales contract provides otherwise.

Cost, date and delivery methods

1. Product delivery costs are determined during the ordering process and depend on the choice of payment method and the method of delivery of the purchased product.
2. Products purchased in the Store are shipped via courier ( InPost or FedEx ).
3. The customer can pick up the product in person at: ul. Fantazja 32 Gorzyce 39-42 Gorzyce
4. The product delivery date consists of the time to complete the product and the product delivery time by the carrier:
5. The product completion time is from 3 to 10 business days.
6. The product is delivered by the carrier within the period declared by it, i.e. from 1 to 2 business days (delivery occurs only on business days excluding Saturdays, Sundays and holidays).
7. Due to the size of our shipments, delivery to a parcel locker is not possible . If the customer redirects the shipment to a parcel locker and it is returned, the customer is responsible for the cost of reshipping.

Conditions for terminating contracts for the provision of electronic services

1. Termination of the contract for the provision of electronic services:
2. The contract for the provision of electronic services of a continuous and indefinite (account maintenance) may be terminated.
3. The Service Recipient may terminate the contract with immediate effect and without indicating the reasons by sending an appropriate statement via e -mail to the following address: Office. sikorka @gmail.com
4. The Service Provider may terminate the contract for the provision of electronic services of a continuous and indefinite nature in the event that the Service Recipient violates the Regulations, in particular when he provides unlawful content after an ineffective earlier call to stop violations with the setting of the appropriate deadline. In this case, the contract expires after 7 days from the date of submitting the declaration of will to terminate it (notice period).
5. The termination leads to the termination of the legal relationship with effect for the future.
6. The Service Provider and the Service Recipient may terminate the contract for the provision of electronic services at any time by agreement of the parties.

Product warranty

1. All products offered in the store have a manufacturer's guarantee in force in the Republic of Poland.
2. The warranty period for the products is 12 months and is counted from the date of delivery of the product to the customer.
3. The document entitling to guarantee protection is the proof of purchase: receipt or texture.
4. Complaints regarding mechanical damage to shipments, resulting during transport, will be considered only on the basis of the damage report drawn up on the day of receipt of the parcel. The protocol should be signed by the courier (supplier) and the client ";

 The procedure of complaint procedure

1. Commonwealth complaints:
2. The basis and scope of the seller's liability to the Customer who is a consumer, under the warranty covering physical and legal defects, are specified in the Civil Code of April 23, 1964 (Journal of Laws No. 16, item 93, as amended)
3. Notifications of product defects and submitting the appropriate request can be made via e -mail to the following address: Office. sikorka @gmail.com

1. In the above e-mail you should provide as much information and circumstances regarding the subject of the complaint, in particular the type and date of irregularities and contact details. The information provided will significantly facilitate and speed up the seller's complaint.
2. When it is necessary to assess the physical defects of the product, it should be delivered to: ul. Fantazja 32 Gorzyce 39-432
3. The seller will respond to the customer's request immediately, no later than within 14 days. The reply on the complaint is sent to the e-mail address provided by the Customer or in another manner provided by the Customer.
4. In the case of a consumer customer complaint - failure to make a complaint within 14 days is unambiguous with its inclusion.
   In connection with the customer's complaint, the seller covers the costs of receiving, delivery and replacement of the product with free from defects.
5. Complaints related to the provision of electronic services by the Service Provider:
6. Complaints related to the provision of electronic services via the Service Service Store may submit via e -mail to the following address: Biuro. sikorka @gmail.com

1. In the above e-mail, provide as much information and circumstances as possible regarding the subject of the complaint, in particular the type and date of irregularities and contact details. The information provided will significantly facilitate and accelerate the service of the complaint by the Service Provider.
2. The service provider is considered immediately, no later than within 14 days.
3. The Service Provider's response regarding the complaint is sent to the Service Recipient's e-mail address provided in the complaint or in another manner given by the Service Recipient.

The right to withdraw from the contract

1. A customer who is also a consumer who has concluded a distance contract may withdraw from it without giving reasons, making a relevant statement in writing within 14 days. To keep this date, it is enough to send a statement of withdrawal from the contract.
2. In the event of withdrawal from the contract, the sales contract is considered reliable, and the consumer is released from all obligations. What the parties testified is refundable unchanged, unless the change was necessary within the boundaries of ordinary management. The return should take place immediately, no later than within 14 days.
3. The consumer is responsible for reducing the value of the product that is the result of using it in a way that goes beyond the necessary character, features and functioning of the product.
4. The seller will refund the value of the product along with the costs of its delivery using the same payment method that the consumer used unless the consumer has clearly agreed to a different refund that does not involve any costs for him.
5. If the consumer has chosen the method of delivery of the product other than the cheapest ordinary delivery method offered by the store, the seller is not obliged to reimburse the consumer of the additional costs incurred by him.
6. Consumer withdrawing from the sales contract, in accordance with point 1 of this chapter, only bears the costs of sending the product to the Seller.
7. The fourteen -day period, in which the consumer may withdraw from the contract, counts from the day the consumer took possession of the product.
8. The right to withdraw from a distance contract is not entitled to a consumer in the event of a sales contract:
9. in which the subject of the benefit is an unfabricated item, produced according to the consumer specification or to satisfy his individualized needs,
10. in which the subject of the service is the item supplied in a sealed package, which after opening the packaging cannot be returned due to health protection or for hygiene reasons if the packaging has been opened after delivery.
11. The right to withdraw from the sales contract is entitled to both the seller and the customer (consumer), in the event of failure to perform the contract by the other party within a strictly defined time.

Intellectual property

1. All content posted on the website at www. sikorka.net benefit from legal and copyright protection and there are companies - Sikorka  Sikorka Marian Sikora , NIP 8672229368 ul. Fantazja 32, Gorzyce. The Service Recipient bears full responsibility for the damage caused by the Service Provider, which is a consequence of the use of any content of the website. sikorka.net without the consent of the Service Provider.
2. Any use by anyone, without a clear written consent of the Service Provider, any of the elements that make up the content and content of the website.sikorka.net constitutes a violation of the copyright of the service provider and results in civil law and criminal liability.

 Provisions regarding entrepreneurs (B2B)

1. This chapter contains provisions only customers who are not consumers.
2. The seller has the right to withdraw from the sales contract concluded with a non -consumer customer within 14 business days from the date of its conclusion. Withdrawal from the sales contract in this case may take place without giving a reason and does not give rise to the customer who is not a consumer any claims against the seller.
3. The seller has the right to limit the payment methods provided by him in relation to customers who are not provided, including the prepayment of the part or the entire sale price, regardless of the payment method chosen by the customer and the fact of the conclusion of the sales contract.
4. The benefits and weights related to the product and the danger of accidental loss or damage to the product pass to the customer who is not a consumer when the seller issues the product of the carrier. In this case, the seller is not responsible for the loss, loss or damage to the product arising from the moment the product is taken to transport until the customer is issued, as well as for delay in the shipment.
5. If the product is sent to the customer via the carrier, the customer who is not a consumer is obliged to examine the parcel in time and in the manner accepted with such shipments. If he finds that during transport there has been a defect or damage to the product, it is obliged to perform all actions necessary to determine the carrier's liability.
6. The Service Provider may terminate the contract for the provision of an electronic service with immediate effect and without indicating the reasons by sending the Service Recipient not a consumer of the declaration of termination.

 Final provisions

1. Agreements concluded through the Store are concluded in accordance with Polish law.
2. In the event of non -compliance of any part of the Regulations with applicable law, the relevant provisions of Polish law shall apply in place of the challenged provision of the Regulations.
3. Any disputes arising from sales contracts between the store and consumers will be resolved in the first place through negotiations, with the intention of the amicably end the dispute. However, if this would not be possible, or it would be unsatisfactory for either party, disputes will be resolved by the competent common court, in accordance with point 4 of this chapter.
4. Court resolution of disputes:
5. Possible disputes arising between the Service Provider and the Service Recipient (Customer) who are also a consumer are subject to the court competent in accordance with the provisions of the Code of Civil Procedure of November 17, 1964 (Journal of Laws No. 43, item 296, as amended).
6. Possible disputes arising between the Service Provider and the Service Recipient (Customer) who is not a consumer at the same time is subject to the court competent for the seat of the Service Provider.
7. The customer who is a consumer also has the right to take advantage of out -of -court ways to settle disputes, in particular by submitting a request to initiate mediation or request for consideration of the case by the arbitration court after completing the complaint procedure (the application can be downloaded at http://www.uokik.gov.pl/download.php?plik=6223). The list of permanent amicable consumer courts operating at the Provincial Inspectorates of Trade Inspection is available on the website: http://www.uokik.gov.pl/wazne_adresy.php#faq596). The consumer may also benefit from the free assistance of the poviat (municipal) consumer ombudsman or social organization, to which statutory tasks include consumer protection. Out -in -law pursuing claims after the complaint procedure is free.